Extensions and Support Services

Support Services

Bronze - 10 days

The plan includes:
  • Post-Sale support and advice - up to 30 minutes
  • Modules upgrades
  • Bug fixing
  • Response time in 72 hours (within working hours)
  • Available in 10 days after sale

Price : Free

Bronze support plan will point you in the right direction via our documentation. If you have any difficulties in installing or configuring a module please contact us. Our specialists will take care of your problems. That plan is included for every paid module and it can be used in 10 days after sale.

Silver - 180 days

The plan includes:
  • Post-Sale support and advice - up to 1 hour
  • Modules upgrades
  • Bug fixing
  • Response time in 24 hours (within working hours)
  • Available in 180 days after sale

Price : 90$

Silver support plan will help you if you need some assistance or advice in customising the module to meet your needs based on specific design, code base or database requirements. Our specialists will take care of your needs. That plan can be used in 180 days after sale.

Gold plan - 365 days

The plan includes:
  • Post-Sale support and advice - up to 3 hours
  • Modules upgrades
  • Bug fixing
  • Response time in 24 hours (within working hours)
  • Available in 365 days after the sale

Price : 160$

Gold plan includes help with complex personalised requirements based on a specific design, code base or database configuration and a faster response time for a longer period. That plan can be used in 365 days after sale.